How do I use the Plantronics MyHeadSet updater?

To update your headset:

  1. Connect your headset to its USB charging cable or place the headset in the optional desktop charge stand.
  2. Choose Voyager Legend, and then click Get Started.
  3. Click Continue.
  4. Click Continue again.
  5. Personalize any of your settings, if desired.
  6. Click Update Your Headset.
  7. Click Update.

How do I update my Plantronics firmware?

You can update the firmware on your headset (if applicable) by downloading the corresponding app to your mobile phone. Access the “Settings” menu and tap the “Firmware Update” option. your headset needs to be in range and connected, and your headset battery to at least 50%.

How do I update my Voyager Edge?

To update your headset:

  1. Connect your headset to its USB charging cable..
  2. Choose Voyager Edge, and then click Get Started.
  3. Click Continue.
  4. Click Continue again.
  5. Click Continue to launch MyHeadSet Updater in a new window.
  6. Personalize any of your settings under the Settings tab, if desired.
  7. Click the Updates tab.

How do I update the firmware on my Voyager focus UC?

Go to http://www.plantronics.com/myheadset-updater. Choose Voyager Pro HD, and then click Get Started. Plug your headset into your computer using your USB charging cable, and then click Continue.

How do I reset my Plantronics Voyager 5200?

Reset Sensors

  1. Wearing the Voyager 5200, tap the call button to test sensors.
  2. To reset the sensors, power on the headset, connect the headset to your computer’s USB port for more than 10 seconds.
  3. You can disable your headset smart sensors through the Plantronics Hub software under the Settings.

How do I update BT600 firmware?

*To achieve the greater range, the firmware must be updated on both the Voyager Focus Bluetooth headset and the BT600 USB dongle. Plug the USB dongle into the PC, and the headset turned on. Go to the ‘Updates’ section within Plantronics Hub software and update the firmware.

How do I update my Plantronics Backbeat Pro 2 firmware?

  1. Go to your Android or iOS application store and download the Plantronics Backbeat App in your smartphone.
  2. Pair your headset with the smartphone using the regular pairing process.
  3. Open the Backbeat App and select the Settings icon.
  4. Select the Update option and update the firmware if an update is available.

How do I update my Plantronics Voyager 5200 firmware?

Why can’t anyone hear me on my Plantronics headset?

If callers can’t hear you, try the following: Check that the mute option is not on. Ensure that the headset microphone boom is positioned properly. Try other telephone configuration dial settings on the left side of the base unit.

Why does my Plantronics headset keep disconnecting?

Cause Your phone is not configured correctly. You need the “Electronic Hook Switch” feature on the phone turned on. Resolution This feature can only be activated by your IT or phone system support. After they make the system side change, reset your phone by unplugging the line cord and re-connecting it.

What does the myheadset updater do for Plantronics?

Plantronics Product Manager, Jim, walks you through how to use Plantronics MyHeadset Updater in just a few simple steps. MyHeadset Updater allows Plantronics customers to use their PC to download the latest firmware, personalize settings and select a preferred language for voice alerts and commands.

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