What does a passenger service agent do?
Your job duties include assisting ticketed passengers during check-in, helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane or ship. Airlines also station passenger service agents at each gate before and during boarding.
What is a passenger service representative?
Passenger service agents handle administrative procedures for passengers before and after a flight, such as reserving tickets, releasing boarding passes, and accepting luggage. They typically work inside airport terminals, staying at counters or gates and occasionally walking around to assist passengers.
What is the role of customer service agent in airport?
An Airline Customer Service Agent is a person who assists the customers with itinerary changes, flight reservations and questions about customer loyalty programs. Besides this, he also helps passengers with providing flight information, issuing tickets, check-in, solving ticket related problems and checking baggage.
What is meant by passenger service?
Passenger Services means the organisation and handling of passengers, their luggage and their vehicles between the carrying waterborne vessel and the shore, and also includes the processing of personal data and the transport of passengers inside the relevant passenger terminal; Sample 1.
What is the salary of a passenger service agent?
The highest salary for a Passenger Service Agent in India is ₹31,839 per month. The lowest salary for a Passenger Service Agent in India is ₹15,925 per month.
What is the legal definition of passenger?
A passenger is an occupant of a car, train, boat, airplane, or other transportation vehicle other than the person operating it or a member of the crew. Under Guest Statutes, guest passengers are prevented from suing the driver when the passenger is hurt as a result of the simple negligence of the driver.
What do you call someone who works at the airport?
Airline passenger service assistants ensure that passengers, and their luggage, get on the right flight. They are sometimes called airport information assistants, airline customer service agents or passenger handling agents.