Does ATT charge for repair?
Repair Charge for Warranty Complete Protection is provided subject to the details in your AT Digital Life Customer Terms and Conditions (“Agreement”). As outlined in the Agreement, there is a $49.99 repair charge for any in home repairs that occur more than 14 days after your installation date.
How much does AT charge for a technician?
II. AT TRANSACTIONAL FEES
| Fees Related to the Installation or Repair of Internet Service | ||
|---|---|---|
| Technician Installation Fee | $149 | $99 |
| Service Repair Dispatch Fee | $99 | $99 |
| Dispatch on Demand Fee | $149 | $99 |
| Fees Related to Billing or Payment Transactions |
How do I fix my AT service?
Submit a repair ticket
- Go to att.com/repair and select Home Phone.
- Enter your home phone number and select Continue.
- Tell us about the problem you’re having, then select Continue.
- Review any troubleshooting steps to see if you can fix it yourself.
- Follow the prompts to submit your ticket.
How do I avoid ATT equipment fees?
You can’t skip the equipment fee You have to use the AT Wi-Fi Gateway, which adds an extra $10 a month to your bill. However, you’re free to disable the router part of that gateway and use a router of your own.
How much does ATT charge for modem?
AT modem and router rental fee — AT internet plans require you to rent a Wi-Fi Gateway (modem-router combo) for $10/mo.
Who do I call when my ATT Internet is not working?
Contact AT Customer Service | 800-288-2020.
How do I get a new modem from AT?
Contact the manufacturer for help or contact us to buy a replacement. We may replace your modem, Wi-Fi gateway, or maintenance plan equipment with a similar or refurbished product. Lost or stolen equipment may be replaced at the market rate.