Is TRICARE Online Down 2021?

The TRICARE Online (TOL) patient portal is currently down. While we work to restore access, please visit https://www.tricare.mil/outage for appointments, medication refills, and other portal functions.

What is replacing TRICARE online?

MHS GENESIS Patient Portal
MHS GENESIS Patient Portal is a secure website which allows you to access your health information, schedule appointments, and exchange messages with your care team anytime and anywhere. It replaces TRICARE Online (TOL) and Secure Messaging for sites currently using MHS GENESIS.

How do I find out who my PCM is?

1. Call your Regional Contractor or Desingated Provider (USFHP members)

Brighton Marine Health Center (1-800-818-8589)
CHRISTUS Health (1-800-678-7347)
Johns Hopkins Medicine (1-800-808-7347)
Martin’s Point Health Care (1-888-674-8734)
Pacific Medical Centers (1-866-418-7346)

Who qualifies for Tricare insurance?

Generally, you are eligible for TRICARE coverage if: You are an active duty or retired Uniformed Service member. You are the spouse or child of an active duty or retired Uniformed Service member. You are a National Guard or Reserve member.

How do I access TRICARE from home online?

Once you add the TOL site to your web browser’s trusted sites for access, you will be able to access the site from your home/personal computer. If you still cannot access TOL from your home/personal computer, please contact TOL Customer Service at 1 (800) 600 9332.

How do I change my PCM Online?

Change Your PCM

Call your Regional Contractor or Desingated Provider (USFHP members) East: Humana Military (1-800-444-5445)
Online. Go to the Beneficiary Web Enrollment (BWE) portal on the milConnect website.
In the Mail.