Can I get a refund from Boost?

Boost Mobile devices purchased through boostmobile.com may be returned within 7 days of purchase, subject to the policies, terms and procedures listed in this Return Policy (“Policy”). Approved returns will receive a refund of the purchase price (excluding charges incurred for wireless service).

Can I cancel a boost mobile payment?

Yes, you can cancel an Advance Payment on your account up to one hour before your monthly payment due date (11:00pm in your time zone).

Does Boost Mobile prorate?

Charges are not refunded if cancelled or prorated if changes are made before the next payment due date. Unused services expire every month and do not carry forward.

Does Boost Mobile buy phones back?

Did you just buy a brand new Boost Mobile phone? With our Buyback program, you can trade in or recycle your old one! Go over to buyback.boostmobile.com to see how you can be a part of the program.

Does Boost Mobile charge taxes and fees?

Boost Mobile is rolling fees and taxes into its plans. Boost Mobile customers can expect a simpler phone bill. The prepaid arm of Sprint is now including fees and taxes in its service plans, the company said Friday. That means you don’t have to tack on those charges on top of the price of the plan.

How can I get out of my boost mobile contract?

Call Boost customer service. Select the option to cancel your service. Tell the agent you would like to cancel your contract. Ask them to confirm the cancellation.

Does Boost Mobile have live customer service?

Need Help? Our live chat agents are here to help. Get help with making a payment, retrieving your PIN, updating your address and more! Simply click the orange chat icon.

Does Boost Mobile pay early termination fees?

return my device? Boost Mobile does not charge Early Termination Fees.

Can I trade in my phone with boost?

Boost Mobile offers a Trade & Save Program to its customers. Powered by Brightstar, the program allows customers to trade in qualifying devices, regardless of carrier or manufacturer — including iPhones. In exchange for the traded in device, customers will receive a credit to go towards a new phone or accessory.

Can Boost Mobile refund account balance?

No. Once purchased is applied to an account, money is not refundable, transferrable or exchangeable and has no surrender value.

What is Boost Mobile return policy?

Return Policy. Boost Mobile devices purchased through boostmobile.com may be returned within 7 days of purchase, subject to the policies, terms and procedures listed in this Return Policy (“Policy”). Approved returns will receive a refund of the purchase price (excluding charges incurred for wireless service).

What is boost’s return policy?

Products must have been purchased directly from Boost (our website or 855 numbers).

What does boost phone insurance cover?

Boost Mobile Phone Insurance covers any standard accessories included with the original purchase of the technology. Phone Insurance is available for new phones within 30 days of activation, for upgrades to a new phone within 30 days or upon an equipment swap to a new phone within 30 days.