What is Avaya TSAPI license?

The TSAPI basic user license is often referred to as either an “agent-based license” or a “station based license.” It is intended for applications that want to monitor or control a station or monitor an ACD split. In the license file it is referred to as a “Simultaneous User” license.

What are TSAPI licenses used for?

TSAPI licenses are used according to the services/APIs consumed through the TSAPI service. All monitors acquired on a single device through all client applications using the same TSAPI session will only consume one TSAPI license. Through JTAPI, there is no limit as to how many Observers can be added on a single object.

What is Avaya AES server?

Also known as : AES. Avaya Aura® Application Enablement Services is a server-based software solution that provides an enhanced set of telephony APIs, protocols, Web Services, and direct IP access to media, and supports standards such as CSTA, JTAPI and TSAPI that expose Avaya Aura® Communication Manager features.

What is Avaya DMCC?

About DMCC recordings The Avaya Application Enablement Services (AES)/API server enables Computer Telephony Interface (CTI) applications to control and monitor telephony resources on Avaya Communication Manager/PBX Supporting CSTA-API.

How do I check my license status on Avaya CM?

Log in to Communication Manager System Management Interface. On the Administration menu, click Licensing. In the left navigation pane, click License Status. The License Status page displays the license mode, error information, System ID, Module ID, WebLM server, application version, and supported end date.

What is Avaya Mediaserver?

Avaya Aura® Media Server (MS) is a software-based media application platform. Avaya Aura® MS and media gateways provide a network built on an industry standard operating system that supports distributed IP networking and centralized call processing.

What is Avaya WebLM?

Avaya WebLM is a Web-based license manager that runs on both Microsoft Windows and UNIX/Linux systems. The WebLM server provides a Web User Interface (UI) for license administration which can be accessed from a standard web browser over a secure SSL link (https).

What is session manager in Avaya?

Avaya Aura™Session Manager is a SIP routing and integration tool and the core component. within the Avaya Aura™ Enterprise Edition solution. It integrates all the SIP entities across the. entire enterprise network within a company.

What is Single Step Conference?

It provides call recording functions and is capable of capturing audio from Avaya Aura® Communication Manager using a variety of integration mechanism. The integration mechanism used in this test is Single Step Conference. Any calls that occur on the stations will be recorded by Avaya Aura® Contact Recorder.

What is Avaya DSP resources?

As the Avaya VoIP Solution has evolved over the past few years, we’ve seen a number of products in the Avaya inventory that are used to provide Digital Signal Processor (DSP) resources.

How do I access Avaya WebLM?

Procedure

1. From the Application Enablement Services welcome page, click Continue to Login.
2. From the Application Enablement Services Management Console log in page, type your user name and password, and click Login.
3. From the main menu, select Licensing > WebLM Server Access.

How many TSAPI licenses do you need for Avaya?

One TSAPI license is required for one port recording station/trunk etc. Avaya is using a thumb rule of multiplying 1.5 with required concurrent channels. e.g if you have 500 channels for recording then you should have 500*1.5=750 TSAPI licenses in AES to support. The rest 250 is to be used for skill, VDN etc monitroing.

Can you query the AES for TSAPI reserved?

For TSAPI reserved the application is allowed to query the AES for the license directly, this occurs on a one to one basis. What this means is that if one additional license is requested, one license is provided, assuming of course there is one license available.

What’s the name of the TSAPI advanced user license?

AE Services release 3.1 onwards the TSAPI Advanced User license name is changed to AES ADVANCED SMALL SWITCH (VALUE_AEC_SMALL_ADVANCED), AES ADVANCED MEDIUM SWITCH (VALUE_AEC_MEDIUM_ADVANCED), and AES ADVANCED LARGE SWITCH (VALUE_AEC_LARGE_ADVANCED) licenses. These licenses categories are based on the switch size.

How to get a DMCC license for Avaya?

If the TSAPI or DMCC service is not licensed, contact the Avaya sales team or business partner for a proper license file. 3.2. Administer TSAPI link To administer a TSAPI link, select AE Services -> TSAPI -> TSAPI Links from the left pan of the Management Console.